Privacy
Last updated 20 October 2026. NibbleMate is made in Australia and follows the Australian Privacy Principles.
The short version
- No account. We don't know who you are.
- Photos of plates and labels are read on your phone and never uploaded.
- Profiles (names and allergen lists) stay on your phone.
- No advertising and no tracking.
What stays on your phone
The names, allergen lists and settings you add. Photos are read on the phone by Apple's Vision framework (image classification for plates, text recognition for labels), so the photo and what is read from it are not uploaded. Deleting the app, or using Settings › Remove all data, removes your profiles and settings.
What leaves your phone, and only if you choose
- Barcode lookup (optional). If you type a barcode to see a product's name, only that number is sent to Open Food Facts, an overseas database, whose server also sees your phone's internet address. No photo, profile or allergen list is sent.
- Buying Pro. Apple handles the purchase. We never see your payment details.
- The waitlist. If you join, we collect your email address. Our website host, Netlify (United States), stores it, and can also record the internet address and browser details of the device that sent it. Netlify runs each sign-up through a spam filter (Akismet), which also sees it. We use your address only to email you about the beta and the launch. Because of this, the address is stored outside Australia, in the United States.
Waitlist emails
We only email you about the beta and the launch. Every email says who it is from and has an unsubscribe link, and you can write to us any time to be taken off the list. We act on removal requests within 5 working days.
Statistics and this website
Apple may show us standard, anonymous App Store statistics (like download counts). We add no analytics of our own.
This website sets no cookies. If you pick light or dark mode, that choice is saved in your browser, on your device only. Netlify, our host, keeps ordinary server logs of visits.
Children
Parents and carers often make profiles for children. Those profiles stay on the phone; we don't collect information about children.
Questions, access and complaints
Email support@nibblemate.app to see, correct or delete the address we hold. If you write to us, we keep your message and address to reply. Beyond that, the waitlist email is all we hold about you.
If you aren't happy with our reply, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
NibbleMate is not a medical device. It reads label text and can miss things or misread them. Always read the label yourself and follow your doctor or allergist’s advice.